LPO News

Trinton Corp. Limited, a Noida-based telemarketing company, is planning a venture in the KPO / LPO market because of the lucrative margins which have become a ‘distant dream‘ in the call center business. The Trinton Corp. website mentions that the business focusing on ‘BPO, KPO, Enterprise Solution and LPO.’

The company would be providing outsourcing services in the legal space, which includes legal transcription, prescription, intellectual property, and patents. The Company’s Managing Director, Mr. KC Gupta said in a public statement:

We are moving onto a higher value chain. The LPO (legal process outsourcing) business pays far more than the vanilla call centre business, as it is a highly specialised job.

Trinton would be allocating over 50 seats from its Gurgaon call-centre to the KPO. The UK-centric business is inclined to generate half of its business revenues from the KPO over due course of time. It targets to achieve 20% of revenues form the business by the next fiscal.

Gupta said that the company was in the final stages of negotiations with a few legal clients and expects a deal to be completed within the next six months. He also said that the KPO business would be “operational from March-April 2009 onwards.”

The company aims to increase its current workforce from existing 950 to 1,300 employees by April 2009. They will be hiring chartered accountants, lawyers and company secretaries to plug them into the KPO domain.

The company is expected to post revenue of Rs 160 crore for FY07-08, which will be announced in couple of weeks.