LPO News

Investment banking sources have revealed that Integreon Managed Solutions is currently in talks with domestic Knowledge Process Outsourcing and Legal Process Outsourcing firms and at least two small acquisitions worth US $ 50 million are on the charts in 2008. The company also intends to double its workforce in the next three years. They currently employ 1,500 professionals. In a public statement, Liam Brown, the President and CEO of Integreon in the US said:

We want to grow our business in India due to the tremendous growth potential. We are actively in talks with a few firms for inorganic growth, too, and will be able to provide details once things are finalised.

Experts say that the company aims at growth sustained through acquisitions to gain access to newer and rapidly evolving markets. This is a part of Integreon’s long-term strategy to grow and expand in a country, which provides it with almost 60 percent of its sales. In December 2006, Integreon completed a management led buyout in partnership with the Ayala Corporation, an US $ 11.5 bn conglomerate based in the Philippines.In February 2007, the KPO firm acquired US-based CBF Group Inc., a business process outsourcing company, exclusively focused on enterprise services to law firm.

In June 2005, the company officials oversaw the acquisition of Brahmy Solutions, a UK based company specializing in high-end analytics. It also acquired a part of the LPO business of New York-based BPO major Bowne, which provides financial publishing. In April 2003, Integreon acquired Contentscape, a company specialising in web content design and development.

India is a preferred destination for the outsourcing business because of the huge difference in the wage rates here and those prevalent in the United States and the UK.